Cancellation of an order
We understand that plans may change, so we offer flexible cancellation policies:
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Fish & Seafood boutique
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HoFoFish
Cancellation of an order
  • How to cancel an order:
    You can cancel your order before it has been shipped.
    To do this, contact our support team by phone or via instant messengers.
  • Refund:
    If the order has not yet been shipped, we will fully refund your funds to the details you provided.
    If the order has already been shipped, cancellation is not possible since the product is classified as perishable.
  • Cancellation processing times:
    Refunds will be processed within 1-3 business days after confirmation of cancellation.